Learners could be guided to look at e-business opportunities within a sector of the industry, eg food, beverages, equipment or rooms.
Learners could present their work by a PowerPoint presentation, with hyperlinks to named sites or through an illustrated booklet. Google Scholar Tangen, S. More over, awareness and training is needed for ICT at various levels of hospitality enterprises.
However, results also suggest that intermediate ICT adopters show lowest allocative efficiency compared to heavy and weak ICT adopters. Skill When learners are … Independent enquirers P1 describing the applications of e-business in hospitality P4 explaining barriers to the development of e-business within hospitality businesses and strategies used to overcome them P5 describing features of effective hospitality business websites P6 describing sales and marketing issues of which hospitality businesses need to be aware.
Also learners should have a clear understanding of the constraints that may prevent smaller hospitality operations pursuing e-business opportunities. However, the development of ICT has also led to changes in demand and supply of the industry while offering personalized hospitality experiences for holiday makers.
In this wiki, we will be focusing on the hospitality industry in Singapore.
The findings of the research include number of factors which can be identified behind the immense growth of the ICT and e-commerce services usage. Healthcare and hospitality industries have realized the only way to succeed and attain competitive advantage.In essence, it has the capability of being a key contributor in the growth of a nation as a result of increased strength of foreign exchange and the increasing potential capabilities of employment with the highest value added element, networking and expertise free mobility, the establishment of supportive facilities of infrastructure, cultural diffusion encouragement, processes that are environmentally sustainable and ICT technology included in the hospitality-linked services. According to advanced technology solutions, IMC programs are able to capture precise data on customers. However, these differences are better explained by the hotel category rather than by its location. With ICT, healthcare systems of the world are now becoming more effective and affordable. As these technologies are advanced, businesses in the healthcare and the hospitality industry are as well getting knowledge to expand and operate at new profitable levels. For instance, learners could identify how hospitality industries use the internet to promote sales and gain more business, such as using websites to advertise their business and sell rooms. Learners investigate sales and marketing issues of which hospitality businesses need to be aware. A discussion on how the barriers, which have been experienced, have been overcome would be appropriate. Communications of the ACM, 47 12 : — Google Scholar Ham, S. The Service Industries Journal, 28 4 : — Speakers may want to review any written material, eg the assessment of a particular website and provide specific feedback to learners. It provides Internet-Banking I-Banking service to customers. Next How technology has transformed the travel industry The main focus of e-business processes in the tourism industry has been on customer facing activities and services, i.
Hence it is essential to have legal policy where government and regulatory bodies are collaborating on a wider platform to ensure ecommerce law to protect the consumer.
Effective marketing in the hospitality industry has a synergetic consequence on every connected service provider.